Posts Tagged ‘message formation’

Sometimes, you’re better off kicking it old school…

Friday, July 23rd, 2010

By now, you know I’m a fan of social media.  I believe it has enormous potential, and is enormously underused in the title and mortgage industry. In fact, I think there are a lot of communications and marketing tools out there that we’re not taking advantage of. But you know what?  In some cases, that’s for the best.  (more…)

The Tone Deaf Brand

Friday, July 9th, 2010

I’d be remiss, as a loyal Clevelander, not to derive some lesson from the mangled PR train-wreck that is the LeBronaclypse.  So please bear with me! (more…)

It’s not just your marketing that delivers your message.

Friday, March 12th, 2010

It’s easy to fall in love with your marketing, especially the brainstorming part.  It’s a chance to present your brand the way you see it.  The way you plan for it to be perceived.  It’s a chance to be creative, to dabble in something that doesn’t (always) have its roots in numbers and problems and logistical challenges. (more…)

Now, the story can (and should) be told…

Friday, June 5th, 2009

 

For years, the good people of the title industry have lived and died by good-ole’-fashioned customer service and relationship-based sales.  I’ve often been a bit surprised by the number of executives referring to marketing and sales interchangeably, or even synonymously.  Many times I’ve sensed more than a bit of contempt for the concept of media relations or e-marketing.  For years, new business was a matter of knowing—and remembering—a customer’s birthday and having an idea of which red wine goes best with a porterhouse. (I kid because I care.) (more…)