The sky is falling. The economy is failing. Capitalism is grinding to a halt in the U.S. The redcoats are coming, and they’re bringing The Fed, the CFPA, Big Insurance, Nancy Pelosi and a few tax collectors with them. more
I’m probably not the only one, but I’ve noticed an increasingly disturbing trend in American business over the past decade or so. We’ve gone from an atmosphere where the “customer is always right”—where the ultimate goal of almost any business was to satisfy and retain the business of as much of the target market as possible—to….something else. more
The news out of Washington D.C. (and San Diego, site of the 2009 MBA Annual Convention) is pretty dreadful these days. To summarize… more
Today marks a solemn occasion in our history, and begging the indulgence of my small but hardy band of loyal followers (hi Mom!), I’m going to depart from my usual banter on marketing, PR and all things mortgage. more
I had the opportunity to make a…um, site visit this past weekend. I decided I’d take along a couple of old college buddies associates for the occasion. And while the most important lesson learned from the trip was most likely that I’m not quite 22 anymore, I was also reminded that Las Vegas is easily the best practical case study for marketing in the world. more